> ## Documentation Index
> Fetch the complete documentation index at: https://order-limit.xrtotech.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Order Limit services and support

> Find Chinese-language support, configuration tutorials and troubleshooting resources, plus what to prepare for an issue report.

## Chinese-language support

You can communicate in Chinese about using Order Limit. Describe the purchase condition you need, such as “VIP customers can buy up to 4 units per order,” then explain your settings and actual results so your requirements are clear.

## Configuration and troubleshooting resources

| What you need | Resource |
| - | - |
| Features and scope | [Quantity limits](https://order-limit.xrtotech.com/en/features/quantity.md), [price limits](https://order-limit.xrtotech.com/en/features/price.md), [weight limits](https://order-limit.xrtotech.com/en/features/weight.md) and [customer limits](https://order-limit.xrtotech.com/en/features/customer.md) |
| First configuration | [Create your first rule](https://order-limit.xrtotech.com/en/quickstart.md) |
| Configuration for a business requirement | [Scenarios](https://order-limit.xrtotech.com/en/scenarios/index.md), including settings, steps, and allowed and blocked examples |
| Edit customer messages | [Messages and languages](https://order-limit.xrtotech.com/en/settings/messages.md) |
| A rule behaves unexpectedly | [Troubleshooting](https://order-limit.xrtotech.com/en/troubleshooting/rules-not-working.md) and [rule priority](https://order-limit.xrtotech.com/en/settings/rule-priority.md) |
| Checks before launch | [Launch checklist](https://order-limit.xrtotech.com/en/getting-started/launch-checklist.md) |

## Prepare an issue report

1. Describe the expected rule: applicable products, customer conditions and minimum or maximum values.
2. Record the actual result: units, merchandise amount or weight, and whether checkout was allowed.
3. Include relevant rule settings, feature switches and message screenshots. For customer rules, describe sign-in status and test tags.
4. List steps to reproduce the issue and hide customer names, emails, addresses and other personal information.

Start with [troubleshooting](https://order-limit.xrtotech.com/en/troubleshooting/rules-not-working.md), then include these details when reporting the issue.


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