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This privacy policy explains how the Shopify app Order Limits (订单限购) processes store, merchant and customer data when you use it. XrtoTech operates the app. Contact alam@xrtotech.com with privacy questions. Last updated: October 26, 2026.

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Scope

This policy covers data processed by Order Limits. You remain responsible for providing your store’s privacy notice to customers. Shopify and any third-party services you choose to use have their own privacy policies.

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Data we process

Shopify sends order data to the app service for processing. The current app does not keep separate customer profiles or full order copies in its own business database. Cumulative customer purchase records are stored in Shopify. Receiving order data for processing is distinct from retaining full order copies.

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Data use and storage

The app uses authorized Shopify interfaces to read or update data needed for its features. Limit rules and cumulative customer purchase records are stored in Shopify. Authorization session information is stored in the app service’s database. For cumulative limits, the app records non-subscription product quantities from new orders linked to a customer. Records may predate activation of a particular cumulative rule. Activating a rule does not reset existing records. Read purchase history for counting boundaries.

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Shopify and other services

Order Limits relies on Shopify for store data, app authorization, and cart and checkout validation. See the Shopify privacy policy for how Shopify processes platform data. If you use the WeChat contact entry, WeChat also processes the information you send. You can use this page’s privacy email instead. Do not send access credentials, payment information or unnecessary customer personal information in emails, chats or screenshots.

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Retention and deletion

A single fixed data retention period has not yet been determined. Contact the privacy email to ask about retention of a particular category of data or to request access, correction or deletion. Uninstalling the app triggers an authorization session cleanup process. A store data deletion notification from Shopify also triggers cleanup of remaining authorization sessions. These processes do not mean that all data is deleted immediately upon uninstalling. Limit settings and cumulative customer purchase records stored in Shopify need to be handled through Shopify’s data management mechanisms. Operational logs and contact records you provide are outside the authorization session cleanup described above. Send specific deletion requests to the privacy email so we can verify the data involved and the actions available.

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Your data requests

Email alam@xrtotech.com to ask about data processing or request access, correction or deletion. Include your store domain, your relationship to the store and your request. To protect data, we may need to verify your authority over the relevant store or data. If you are a store customer, first contact the store where you purchased so it can identify your order and coordinate your request. You can also email us with the relevant store and your request.

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Policy updates

We will post policy updates on this page and change the last updated date. You can ask about this policy through the privacy email.